Please check back often as this section is updated regularly. If you have a question that you think should be included, please let me know.
Frequently Asked Questions
Question
What Support is Available?
A: Everyone who purchases a template - 'off the shelf' or 'custom' will receive as much support as I am able, to ensure everything works for them.
All templates are guaranteed to work 100% with xSitePro and if you have a problem - we'll work it out.... All I ask is that you provide proof of purchase when using our online 'Help Desk' system.
Why do you ask for proof of purchase? As you will appreciate, some people ask questions unrelated to xSitePro Community products and services. They simply have a problem with xSitePro or can't manage a certain feature and ask me for help. As much as I would love to help everyone... I simply don't have the time or resources to be able to do so. Nor, being blunt did I create xSitePro and receive your payment for it... Which is why I refer none xSitePro Community related questions to Intellimon the makers of xSitePro support system. My priority os xSitePro Community clients - who will always receive my fullest attention and support.
Please check back often as this section is updated regularly.
